Practice Settings in Xero Practice Manager
Optimise Xero Practice Manager settings to improve efficiency, billing accuracy, and workflow control

Video Overview
Optimising Practice Settings in Xero Practice Manager
Establishing effective organisational settings is a foundational step when implementing Xero Practice Manager within a professional services environment. These settings not only define how the system operates on a day-to-day basis but also influence the accuracy, efficiency, and scalability of workflows across the entire firm.
At the outset, configuring basic organisational details—such as the company name—ensures consistency in how the practice is represented across the platform. While seemingly straightforward, these elements contribute to a cohesive system environment and should be reviewed carefully during initial setup.
A more strategic consideration lies in determining the default cost markup percentage. This setting directly impacts how costs translate into billable amounts and can significantly affect profitability. Practices must evaluate whether a standard markup, such as 30%, aligns with their pricing strategy, or whether a different approach—such as a zero or full markup—is more appropriate based on their service model.
Another critical feature is the Work in Progress (WIP) lock date. By locking periods after completion, firms can maintain data integrity and prevent retrospective changes to timesheets. This mirrors broader accounting controls and is essential for ensuring accurate reporting and financial consistency.
Perhaps the most important configuration relates to billable rates. Xero Practice Manager allows firms to assign rates either at the staff level or the task level. In most cases, adopting staff-based billing is more practical, as it reflects the varying expertise and value contributed by different team members. This approach allows for greater flexibility, enabling practices to tailor billing structures according to experience and role, rather than applying a uniform rate to all tasks.
Additionally, ensuring that task allocation settings are correctly inherited from jobs helps streamline workflow management. Proper configuration here reduces administrative friction and supports a more intuitive allocation of work across teams.
Overall, thoughtful setup of these organisational parameters is essential for maximising the effectiveness of Accounting Practice Management systems. By prioritising key settings and understanding their implications, firms can establish a robust operational framework that supports both efficiency and long-term growth.