Better visibility across every service your firm delivers
Service performance should show which services are profitable, how they are delivered, and where your team can improve.
Link reports by service and team member, bringing together WIP movements, write-offs, revenue, cost, profit, ROI, and average hourly rates in one place.
This makes it easy to see which services create value, which team members deliver them most effectively, and where extra support or training may be needed.
Why Choose Link for Managing Service Performance?
Most firms can’t properly report on service performance because the data simply isn’t captured in a usable way.
Link connects jobs, tasks, time, WIP, write-offs, and team members to give firms reporting most systems can’t provide.
Because every number is backed by Link’s reconciled WIP equation and reconciles back to Xero Practice Manager, firms can trust the results and make better decisions around pricing, allocation, training, and service delivery.
Customer Stories
Link simplifies practice management for high-performance accounting firms by not half-solving problems.
Select the customer below to hear their story.
Grant Heaslip, DirectorDrive Accounting“The Link team made it so easy and could explain everything while helping improve things along the way.”
Emma Kenny, DirectorSP Solutions“The goals we set for lifestyle balance, early job filing and workflow efficiencies have come to fruition. The team hit 90% completion with 3+ months to spare and was fully filed a month before fiscal-year-end. This meant the team earned paid time off on Fridays from Jan–March… there was no EOFY rush.”
Daniel Izzo, Operations ManagerSMYD Accounting / Advisory“Instead of guesswork, the team now has immediate visibility across the business. “Productivity reports across staff, clients and the firm's performance” are now readily available, alongside the “ability to track WIP and assist with invoicing and workflow,” which Daniel describes as “a huge win".”
Phoebe Meares, Head of Operations“You can get the visibility you need quickly and make impactful decisions in a fast-paced environment.”
See for Yourself
Explore how Link delivers Work in Progress reporting in a live, self-guided demo.