Better visibility across every service your firm delivers
Service performance should show which services are profitable, how they are delivered, and where your team can improve.
Link reports by service and team member, bringing together WIP movements, write-offs, revenue, cost, profit, ROI, and average hourly rates in one place.
This makes it easy to see which services create value, which team members deliver them most effectively, and where extra support or training may be needed.
Why Choose Link for Managing Service Performance?
Most firms can’t properly report on service performance because the data simply isn’t captured in a usable way.
Link connects jobs, tasks, time, WIP, write-offs, and team members to give firms reporting most systems can’t provide.
Because every number is backed by Link’s reconciled WIP equation and reconciles back to Xero Practice Manager, firms can trust the results and make better decisions around pricing, allocation, training, and service delivery.
Customer Stories
Link simplifies practice management for high-performance accounting firms by not half-solving problems.
Select the customer below to hear their story.
Terri Gamble, DirectorHeaney Business Group“We can quickly see where every team member is up to, which allows us to allocate work to the best person for the job at any given time.”
Gemma Heaney, DirectorSMYD Accounting / Advisory“What attracted us to Link was how it was built specifically for accounting firms and its seamless integration with Xero Practice Manager…a standout feature for us was the ability to clearly visualise staff capacity and workflow across the entire firm.”
Phoebe Meares, Head of OperationsRice & Company LLP“You can get the visibility you need quickly and make impactful decisions in a fast-paced environment.”
Tyler Rice, Director“Our organisation’s growth, scheduling visibility, and client and team satisfaction can all be attributed to working with Link.”
See for Yourself
Explore how Link delivers Work in Progress reporting in a live, self-guided demo.